Contact Us
Have questions? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.
Email Support
Send us an email and we'll respond within 24-48 hours on business days.
support@researchroomai.comBusiness Information
Business Name:
Research Room AI
Website:
https://researchroomai.comSupport Email:
support@researchroomai.com
Common Questions
📧 What should I include in my support email?
Please include your registered email address, a clear description of your issue, and any relevant screenshots. This helps us resolve your issue faster.
⏱️ How quickly will I receive a response?
We typically respond within 24-48 hours on business days (Monday-Friday). For urgent issues, please mark your email as "Urgent" in the subject line.
💳 Need help with billing or refunds?
For billing inquiries or refund requests, email us at support@researchroomai.com with "Billing" or "Refund Request" in the subject line. Include your transaction ID from Paddle.
🔧 Experiencing technical issues?
Please include your browser type, operating system, and steps to reproduce the issue. Screenshots or screen recordings are extremely helpful.
🔐 Security Notice
We will never ask for your password via email. If you receive suspicious emails claiming to be from Research Room AI, please forward them to security@researchroomai.com and do not click any links.